Charlotte, NC
The new Mecklenburg County Crisis Center is a “no wrong door” behavioral health crisis center for adults in the Charlotte region. The facility includes a Behavioral Health Urgent Care (BHUC), which receives clients experiencing a mental health crisis either as walk-ins or dropped off by first responders trained to recognize the client’s needs.
Upon intake, the BHUC provides a 23-hour observation space where clients receive stabilizing treatment before being referred to the appropriate level of care. The operational target is to defer up to 70% of patients from inpatient admission to lower levels of care following stabilization.
The intake process includes integrated primary care services and rapid assessment. The facility also includes a 16-bed short-stay acute inpatient unit for patients who need additional stabilization.
The new Mecklenburg County Crisis Center is a “no wrong door” behavioral health crisis center for adults in the Charlotte region. The facility includes a Behavioral Health Urgent Care (BHUC), which receives clients experiencing a mental health crisis either as walk-ins or dropped off by first responders trained to recognize the client’s needs.
Upon intake, the BHUC provides a 23-hour observation space where clients receive stabilizing treatment before being referred to the appropriate level of care. The operational target is to defer up to 70% of patients from inpatient admission to lower levels of care following stabilization.
The intake process includes integrated primary care services and rapid assessment. The facility also includes a 16-bed short-stay acute inpatient unit for patients who need additional stabilization.
