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All posts of Sherri Reyes MA

Adding Value

During these challenging times, time is of the essence.  In healthcare, complicated decisions are made every day to keep patients, families and staff safe and supported.  No one in healthcare has extra time to deal with irrelevant or superficial things. I have sat in the CEO chair and dealt with strategic planning, daily operations, crises, […]
4 years ago

Design and COVID-19 Lessons Learned

Maximizing occupancy and providing services to patients in need of inpatient psychiatric hospitalization has always been an operational priority for hospital leadership.  Prior to COVID-19, I have seen a lot of dual occupancy patient rooms, which is helpful for patients who are suicidal or desire social interactions.  I have also seen a lot of variability […]
4 years ago

COVID-19, Anxiety and Behavioral Health Access Points & Design

To be honest, we are all experiencing anxiety during these turbulent times.  Even for people who usually have healthy lifestyles and are well adjusted in life, and even for people who are not anxious at baseline, there’s an undercurrent of anxiety.  We worry about our personal health, the health of our family, and the health […]
4 years ago

Behavioral Health Revenue Cycle & Design

Once upon I time, I was working on my Ph.D. and eagerly working three to four jobs at a time – as a clinician with psychiatric and brain injury patients across multiple settings.  In those days, I loved patient care, but I avoided “the suits” (aka, hospital administration) at all costs.  I had a naïve […]
4 years ago

Inpatient Behavioral Health Profitability

There are such varied perceptions about if and how behavioral health inpatient units can be profitable.  One CFO of a medical/surgical hospital said, “The juice ain’t worth the squeeze”.  And, I have heard many CEOs of medical hospitals assume it isn’t profitable and felt it wasn’t worth the headache – until they actually saw the […]
5 years ago

Patient Safety and Ligature Resistant Product Selection

Product selection seems like a benign issue.  People who work in healthcare want to do what is right, and they select products that make the most sense for their environment in terms of cost, availability, and marketing materials.  Product selection is important for so many reasons. In an effort to prepare for Joint Commission and […]
5 years ago